Terms of Service

These Terms of Service (“Terms”) are a binding agreement between Titan Automotive LLC(“Insurance Supplements AI,” “we,” “us”) and the business that creates an account or uses the service (“you,” the “Shop”). By creating an account or using Insurance Supplements AI, you agree to these Terms. If you do not agree, do not use the service.

1. Who may use the service

Insurance Supplements AI is a business-to-business tool for professional auto body and collision shops. You represent that you are using it on behalf of a business, that you are authorized to bind that business to these Terms, and that you are at least 18 years old. The service is not intended for consumers or for personal, household use.

2. What the service does

Insurance Supplements AIcompares a shop's repair estimate against an insurer's approved estimate for the same job, identifies line items that appear underpaid or omitted in the shop's favor, and drafts a supplement demand document in your own branded format. It is a drafting and analysis tool. Every generated document is presented to you for review, line by line, before you finalize it.

3. No professional advice; no guaranteed outcome

Insurance Supplements AI is not a public adjuster, law firm, or insurance professional, and it does not provide legal, financial, or claims-adjusting advice. You are the party supplementing your own repair job. We do not guarantee that any insurer will accept a supplement, pay any amount, or respond at all. Amounts shown are calculated from the documents you upload and are estimates for your review — not a promise of payment.

4. Your responsibilities

• Review before you send. You are solely responsible for reviewing, correcting, and approving every supplement before submitting it to an insurer or any third party. You decide what to send. We are not responsible for figures or statements in a document you choose to submit.
• Your uploads. The estimates you upload may contain third-party personal information (e.g., vehicle owner names, addresses, VINs, plate numbers). You represent that you have the right to upload that information and to have it processed to provide the service.
• Accounts. Keep your login credentials secure. You are responsible for activity under your account.
• Lawful use. You will use the service only for legitimate supplementing of your own repair jobs and in compliance with applicable law.

5. Payment, billing, and NO REFUNDS

All sales are final. All payments are non-refundable, in whole or in part, under any and all circumstances — including unused reports, unused portions of a subscription period, accidental purchases, dissatisfaction with results, or an insurer declining a supplement. By purchasing, you expressly waive any right to a refund to the fullest extent permitted by law.

• Pay-per-use charges are one-time and non-refundable once the purchase completes.
• Subscriptions renew automatically each month at the then-current price until you cancel. You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current paid period. You keep access and any remaining report allowance through the end of that period. We do not provide prorated or partial refunds for a canceled period.
• Report allowances. Subscription report allowances reset at each monthly renewal; unused allowance does not roll over, has no cash value, and expires when the subscription ends. Purchased pay-per-use report credits do not expire while your account is active.
• Failed payments. If a charge fails, we may suspend or terminate access until payment is resolved.
• Price changes. We may change prices; changes apply to your next billing period.
• Chargebacks. Because all sales are final, initiating a chargeback or payment dispute in violation of these Terms may result in immediate account termination.

6. Acceptable use

You will not: (a) use the service for any unlawful purpose; (b) upload content you have no right to upload; (c) attempt to reverse engineer, scrape, resell, or provide the service to third parties as a bureau service without our written consent; (d) interfere with or overload the service; or (e) misrepresent the output as issued or endorsed by any insurer or estimating platform.

7. Intellectual property

We own the Insurance Supplements AI software, models, prompts, and templates. You own the estimates you upload and the finalized supplement documents you generate. You grant us a limited license to process your content solely to provide the service (see the Privacy Policy).

8. Disclaimer of warranties

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. AI-assisted output may contain errors; you must verify it.

9. Limitation of liability

To the fullest extent permitted by law, Titan Automotive LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or amounts an insurer did or did not pay. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the three (3) months before the event giving rise to the claim.

10. Indemnification

You will indemnify and hold harmless Titan Automotive LLC from claims, damages, and expenses arising out of your use of the service, the documents you submit to third parties, or your uploaded content.

11. Termination

You may stop using the service at any time. We may suspend or terminate access for violation of these Terms or non-payment. Sections that by their nature should survive (payment, disclaimers, liability, indemnification) survive termination.

12. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The exclusive venue for disputes is the state or federal courts located in Texas.

13. Changes to these Terms

We may update these Terms. Material changes take effect when posted with an updated effective date; continued use after that constitutes acceptance.

14. Contact

Questions about these Terms: titanautomotive33@gmail.com.

Privacy Policy · Back to sign in